Many government processes impose an administrative burden disproportionate to the value or risk of the decision involved. A relatively simple citizen request may require multiple forms, documents, physical visits, verifications and layers of approval. In some cases, the combined cost of citizens’…
Digital Governance, Time-Bound Services & Public Delivery
Digitize government services, permits, licenses and approvals with defined completion deadlines, online applications, transparent requirements, real-time status tracking, automated workflows and permanent audit trails; identify responsibility for delays and reduce unnecessary paperwork, discretion, intermediaries and opportunities for corruption.
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